Support
Get help with EventCatalog
Start with the docs. A commercial licence adds email support from the team that builds EventCatalog.
Docs, community and email
Documentation
Guides for installing, configuring, integrating, and deploying EventCatalog. Most questions are answered here first.
Read the docsDiscord community
Other teams share what has worked for them, and the EventCatalog team joins in when it can. This is not a support commitment.
Join DiscordGitHub issues
Found a bug or want a feature? Open an issue on the GitHub repository and we will triage it with the community.
Open an issueEmail the team
Support requests go to support@eventcatalog.dev. Licensing and sales go to hello@eventcatalog.dev.
Email support@eventcatalog.devCommon questions, answered in the docs
Priority support
Support from the team that builds EventCatalog
A commercial licence includes email support from the team that builds EventCatalog: a first response within 3 business days on Business and 1 business day on Enterprise.
- Email support from the team that builds EventCatalog: a first response within 3 business days on Business and 1 business day on Enterprise
- Help with deployment, upgrades and security reviews
- Optional: hands-on rollout with one of your teams through the paid Success Programme
Already a customer? Email support@eventcatalog.dev, or use your private channel if you have one.